Community Corner

Dominion: 'We Don't Have a Restoration Time'; 500 Without Power in Vienna Late Monday

If your power is out, here's how to report your outage.

The snow and ice that hit the area Sunday affected 130,000 Dominion Virginia Power customers in Northern Virginia and Fredericksburg, and as of about 11:30 a.m. Monday, about half of those were restored.

In Vienna, about 1,000 were without power during the day; that number was cut in half by late Monday evening, according to a Dominion power outage map. Another winter storm is supposed to hit the area with 5 or more inches of snow Tuesday.

Dan Genest, a spokesman for Dominion Virginia Power, told Patch Monday morning the company did not have an estimated restoration time for the remaining customers.

"As of this moment, we do not," he said. "This storm has hung around a lot longer than was anticipated. We have some areas where icing is still going on. And we have another storm estimated to come through early in the morning hours. So, between those two things, we don't have a restoration time — other than to say this will be a multi-day event."


Dominion was expected to get power restored to many more customers Monday afternoon and into the evening, though the company is keeping an eye on the next storm in case that puts people back in the dark, he said.

If your power goes out:

  • Report your outage! Never assume a neighbor has reported it.
    • Dominion Virginia Power: 1-866-DOM-HELP (1-866-366-4357), TTY 711; view outage map
    • Northern Virginia Electric Cooperative (NOVEC): 1-888-335-0500 or 703-335-0500, TTY 711; view outage reports
  • Use a flashlight only for emergency lighting. Never use candles.
  • Unplug electrical equipment until a steady power supply returns.
  • Practice proper generator and surface heater safety.
  • Leave one light turned on so you know when power is restored.
  • Eliminate unnecessary travel, especially by car. Traffic signals will stop working during an outage, creating traffic congestion.
  • If power is restored, be certain it is steady before you plug equipment into it.
Patch Editor Jason Spencer contributed to this story.

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