Tuesday, March 5, 2013
Crew and trucks are ready to respond to calls throughout the storm heading toward the Northern Virginia area.
Dominion Virginia Power is expecting power outages considering the nature of the incoming storm. They've prepared their trucks and crews to service problem areas, said Le-Ha Anderson, manager for media and community relations, in a recent email to Patch. The Winter Storm Watch from the National Weather Service predicts "more than 5 inches possible with the potential for more than a foot somewhere within the watch area." Wet, heavy snow can weigh down tree limbs which can possibly make contact with power lines and cause power outages, Anderson explained. Dominion customers are encouraged to contact Dominion immediately at 1-866-DOM-HELP if they witness trees on power lines or leaning toward power lines. Anderson said it's best to stay away …
Thursday, January 24, 2013
Company has been warning customers across the state about telephone hoax in which a caller demands immediate payment to avoid electric shutoff.
A phone scam in which a caller demands immediate payment of a Dominion Power bill appears to have made its way to Vienna, a hoax about which the company has issued a statewide warning in an effort to protect its customers. Vienna Police say at 11:49 a.m. Jan. 11, a woman reported receiving a phone call from someone who claimed to be representing the power company. The caller "stated he was going to shut off her electricity unless she purchased a preloaded debit card from 7-11 and provided him with the reference numbers to redeem the card," a police report says. The department is investigating the case. The incident matches others reported across the state this month. Dominion Power issued a warning to customers in early January, saying …
Sunday, January 13, 2013
Callers are demanding immediate payment, usually by prepaid debit card.
Dominion Virginia Power is warning customers of a scam in which a person on the phone claims to be a company employee and demands immediate payment of a bill. The caller tells customers their electric service will be cut off if the bill isn't paid within a few hours and usually requests payment by prepaid debit card. The caller might falsely claim there's a problem with the customer's electric meter, which could lead to a fire if it isn't replaced immediately. They say Dominion will reimburse them later if they pay for it right away. Dominion says while they do call customers who have delinquent bills to remind them their payment is due, they never ask for specific payment information. Instead they direct customers on how they can make …
Tuesday, July 10, 2012
Dominion Power crews dispatched to make repairs
Nobody was injured Tuesday morning when a large tree cracked at its base and fell across power lines on Center Street, taking down a utility pole and leaving wires exposed on the sidewalk. The road is closed between Church Street and Ayr Hill Avenue NW until Dominion Power can make repairs to the lines. Dominion spokeswoman Le-Ha Anderson said at 11:52 a.m. crews had been dispatched to the area. The tree landed on a minivan parked on the East side of Center Street, next to the office of Dr. Ashkan Ghaffari. An employee of Ghaffari Orthodontics said the vehicle belonged to another employee in the office. Nobody in the vehicle was injured, she said, and the office did not lose power as a result of the crash. Residents stopped to take …
Road closed between Church Street, Ayrhill Road until Dominion Power crews make repairs
A tree that fell Tuesday morning on Center Street brought down several power lines with it, causing town crews to close the roads until the lines can be repaired. Center Street from Church Street to Ayrhill Road is closed until further notice, according to a town alert. The street will remain closed until Dominion Power crews are able to repair the lines. The incident did not appear to cause any power outages in the area. The town is asking residents to avoid the area until the road is reopened. There are also several roads closed in southeast and southwest Vienna as crews make repairs to broken water mains. Patch will update this story as more information becomes available. Get daily and breaking news email updates from Vienna Patch by …
Wednesday, July 4, 2012
Dominion says it will work through the Fourth of July to repair aftermath of derecho in Vienna
Update 10:16 a.m.: Dominion will be working in the following areas today Original 6 a.m.: Dominion Virginia Power estimates 19,372 customers in Fairfax County remain powerless after Friday's derecho, including some in Vienna neighborhoods, as of 1 a.m. Wednesday morning. The fix for many residents came on Tuesday afternoon, when many of the more than 1,600 without power along Hunter Mill Road regained electricity. But the interactive outage map shows hundreds are still in the dark, some near the areas attended to by the crews, as of 1 a.m. Each morning, Dominion has released a list of streets where crews will be working to restore power. On Monday and Tuesday, the list included Windover Avenue and Lewis Street, but residents in the area …
Monday, July 2, 2012
Sudden wind storm Friday night was one of the worst to hit Northern Virginia, leaving thousands without power.
In the aftermath of the powerful derecho storm that hit Northern Virginia Friday night, thousands are still without power three days later, suffering through high temperatures with no air-conditioning, watching food spoil and feeling disconnected without TV, Internet and in some cases phone service. On Monday afternoon, Dominion Power reported that about 160,000 in Northern Virginia were still without power. Many local residents checked into local hotels to escape the heat or found local coffee shops to charge up phones. Were you without power or are you still waiting for the lights to come back on? What do you miss most when the power goes out? Take our poll and feel free to add your comments about what you miss most when the power goes …
A list of crew locations Monday; 80 to 85 percent of outages will be restored by Tuesday night, company says
Dominion Power crews have started restoring power to some of the thousands of Vienna homes still without power Monday. According to the company, crews are working on the following locations: While outages are spread across town, there are several neighborhoods with more than 1,000 homes without power, including more than 1,600 along Hunter Mill Road and about 1,034 customers near Trap and Beulah Road. As of 11 a.m., 87,805 customers were without power in Fairfax County, according to Dominion's outage map. Dominion Power is asking customers to make sure they have reported their power outage to 866-DOM-HELP (866-366-4357). Even if neighbors have reported the outage already, reporting your own home speeds the restoration process, the company …
Wednesday, May 16, 2012
About 3,400 customers lose power after Vale Road incident.
Update, 2:34 p.m.: Fairfax County sent out an alert that Vale Road will be closed at Oak Valley Drive in Vienna for about eight hours. -- Update, 1:34 p.m.: The truck did not crash into the pole, but because of its height, it clipped the wires. The truck was traveling eastbound on Vale Road. If traveling westbound, drivers will be detoured onto Rocky Branch Road. If traveling eastbound, drivers will be detoured onto Oak Valley Drive. -- Original post: A truck traveling on Vale Road crashed into a pole, causing a power outage for about 3,400 Dominion Virginia customers, authorities said. The driver of the truck is conscious and alert, but he is still in the vehicle to stay safe from live wires that fell on his car, said Officer Don …
Monday, May 7, 2012
Monthly electric charges could drop to an average of $105 per household by September.
Gas prices may be going up and up, but cost of electricity, at least for Dominion customers, is dropping. The average household electricity bill is expected to drop to $105.90 in September, the company says, a 5.7 percent decrease from January 2012. The calculation is based on the an average use of 1,000 kilowatt-hours. The drop is owed largely to a decrease in Dominion's fuel rate. The proposed fuel rate is 2.706 cents per kilowatt-hour – a decrease of approximately 18 percent from the current fuel rate of 3.289 cents per kilowatt-hour, said Dominion spokeswoman Le-Ha Anderson. The adjustment is the lowest the company has proposed since 2007, Anderson said. It will result in an annual fuel revenue reduction of $388 million. In a company …
Michael Dwells
7:27 am on Friday, January 25, 2013
Those were the same tips I read at http://www.callercenter.com and I certainly find them very helpful, especially now that scam calls seem to be prevalent. more ›